Student: Lexington Public Library Associate - Adult Services (Marksbury Family Branch))

University of Kentucky   Lexington, KY   Full-time     Administration / Clerical
Posted on April 19, 2024
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Posting Details

Posting Details

Job Title

Student: Lexington Public Library Associate - Adult Services (Marksbury Family Branch))

Requisition Number

SE03969

Department Name

3J5SE: Student Employment

Work Location

Lexington, KY

On Campus/Off Campus

Off Campus

Salary Range

$15.46

Type of Position

Student

Position Time Status

Part-Time

Preferred Education/Experience

High school diploma or GED, previous library experience or customer service experience is preferred.

Hours per Week

Monday, 9:00am-2:00pm. Tuesday, 2:00pm-7:00pm. Wednesday, 3:00pm-7:00pm
Alternating weekends, Saturday 9:00am-5:00pm and Sunday 12:30pm-5:00pm

*Positions may require occasional changes in schedule.

Job Summary

As a Part-time Library Associate, a typical day may include the following…
  • Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
  • Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
  • Assist customers in utilizing library tools, including the library's website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
  • Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
  • Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
  • Proactively seek out customers to offer assistance in all parts of the library or department.
  • Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
  • Provide accurate information about library resources and services to customers.
  • Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
  • Perform routine collection maintenance tasks according to assignment.
  • Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
  • Offer programming support and conduct programs under the direction of a supervisor.
  • Utilize library e-mail on a daily basis in order to stay informed about library matters.
  • Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.
  • Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately
  • Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
  • Performs other duties as assigned.
This job may be a good fit for you if you have…
  • Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
  • Establish and maintain positive, effective working relationships with library customers and co-workers.
  • Provide basic readers' advisory.
  • Troubleshoot equipment as needed.
  • Carry out with limited supervision continuing assignments related to the daily operations of the library.
  • Follow oral and written instructions.
  • Effectively communicate both orally and in writing with customers and staff.
  • Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
  • Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
  • Work the required schedule and help fill in schedule gaps occasionally.
  • Some knowledge of or ability to quickly learn and follow standard library procedures
  • Must successfully pass a background investigation.
Skills / Knowledge / Abilities
  • Spanish language ability preferred
  • Have a working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the internet
  • View computer monitor and read/comprehend alphabetical and numerical sequences on library materials
  • Climb a step stool or alternate method to secure books and other library materials
  • Transport, place and remove books from any shelf of a 90" high shelving unit
  • Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours
Deadline to Apply

04/24/2024

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Anticipated Start Date

05/09/2024

Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * You must be a UK student to hold this position. Are you a UK student?
    • Yes
    • No