Security Technology Specialist
Dartmouth College
Hanover, NH
Full-time
Information Services / Technology (IT)
Posted on April 6, 2024
Position Details
Position Information
Posting date
09/15/2023
Closing date
Open Until Filled
Yes
Position Number
1128618
Position Title
Security Technology Specialist
Department this Position Reports to
Safety & Security Administration
Hiring Range Minimum
$25.58
Hiring Range Maximum
$31.97
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Schedule
Location of Position
Hanover, NH 03755
5 Rope Ferry Road
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position Purpose
To manage and administer all Department of Safety and Security's technology systems (from operational software programs, software and computer inventory, and updates, to vendor liaison and computer systems and programs training); be the Department liaison to the College's ITC Department, and provide operational technology support for Department staff. The Security Technology Specialist has a wide scope of technical knowledge and is able to work flexibly across the various Department systems and staff varying technology support needs.
Description
Required Qualifications - Education and Yrs Exp
Associates plus 2-3 years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
Jacqueline.L.Carter@dartmouth.edu
Department Contact Phone Number
603-646-3797
Department Contact for Cover Letter and Title
Keiselim Montas
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/70679
Key Accountabilities
Description
Responsible for maintaining computer inventory and updates for all Department desktops, laptops, mobile devices, monitors, printers, etc. Create, maintain, and update administrative and group privileges for operations programs such as Informant, LiveSafe, When-To-Work, etc.
Percentage Of Time
20
Description
Manage all systems credentialing and account set ups for new employees. Serve as liaison to the College's IT Department and represent the Department at Dartmouth's Information Security Council.
Percentage Of Time
15
Description
In collaboration with the Communications Supervisor and the Training Coordinator, develop and implement procedures for the training of Communications Officers and maintenance of communications systems and equipment. Oversee the training of employees in all Department systems such as Informant, Lenel, LiveSafe, Rave, When-To-Work, etc.
Percentage Of Time
15
Description
Responds to emergencies and provides technology support to Department personnel and assist in setting up the Emergency Operations Center ( EOC). Work with the Emergency Manager in technology matters and systems related to emergency management.
Percentage Of Time
15
Description
Assist Department Investigators and Supervisors conducting investigations with technology related investigative aspects and systems access, and compile and produce data reports for Department provided services and uses, to analyse safety and security programs effectives and to comply with crime statistics reporting regulations.
Percentage Of Time
15
Description
Serves as back up to Office Manager for maintenance, updates and modifications to Department's website design and content.
Percentage Of Time
5
Description
Provide operational technology support in desktop and mobile operating systems, applications, security operations programs and peripherals for Department staff.
Percentage Of Time
15
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Posting date
09/15/2023
Closing date
Open Until Filled
Yes
Position Number
1128618
Position Title
Security Technology Specialist
Department this Position Reports to
Safety & Security Administration
Hiring Range Minimum
$25.58
Hiring Range Maximum
$31.97
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Schedule
Location of Position
Hanover, NH 03755
5 Rope Ferry Road
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position Purpose
To manage and administer all Department of Safety and Security's technology systems (from operational software programs, software and computer inventory, and updates, to vendor liaison and computer systems and programs training); be the Department liaison to the College's ITC Department, and provide operational technology support for Department staff. The Security Technology Specialist has a wide scope of technical knowledge and is able to work flexibly across the various Department systems and staff varying technology support needs.
Description
Required Qualifications - Education and Yrs Exp
Associates plus 2-3 years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- Associate's Degree in computer sciences, information technology or related field, or equivalent combination of education and relevant knowledge of safety and security or law enforcement operations.
- 2 years or more of experience in a technical support role.
- Extensive knowledge of computer hardware and software, including (but not limited to) PCs, laptops, Windows Operating Systems, and Office 365, as well as awareness of other business applications.
- Experience working with Banner or other student data records systems.
- Ability to research, learn and adapt to changing support demands of security operations programs.
- Able to trouble shoot and solve PC, laptops, mobile devices, phones, and software issues.
- Practical knowledge in maintaining documentation for Department technology needs in order to recommends new technologies, policies, procedures and best practices.
- Excellent communications and interpersonal skills to effectively deal with a wide range of constituents.
- Knowledge of regulations and policies related to safety and security and higher education (i.e. Clery, FERPA, etc.)
- Commitment to diversity and to serving the needs of a diverse community.
- A Bachelor's degree in computer sciences, information technology or related field and experience working in a technology support position.
- 4 years or more of experience in a technical support role.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Experience managing physical and virtual servers and data storage infrastructure for an organization; and (3) Diagnosing and resolving IT system problems.
- Experience with VPNs, cyber and data security including secure database protection.
- Analytical skills to study problems and records and identify solutions.
Jacqueline.L.Carter@dartmouth.edu
Department Contact Phone Number
603-646-3797
Department Contact for Cover Letter and Title
Keiselim Montas
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/70679
Key Accountabilities
Description
Responsible for maintaining computer inventory and updates for all Department desktops, laptops, mobile devices, monitors, printers, etc. Create, maintain, and update administrative and group privileges for operations programs such as Informant, LiveSafe, When-To-Work, etc.
Percentage Of Time
20
Description
Manage all systems credentialing and account set ups for new employees. Serve as liaison to the College's IT Department and represent the Department at Dartmouth's Information Security Council.
Percentage Of Time
15
Description
In collaboration with the Communications Supervisor and the Training Coordinator, develop and implement procedures for the training of Communications Officers and maintenance of communications systems and equipment. Oversee the training of employees in all Department systems such as Informant, Lenel, LiveSafe, Rave, When-To-Work, etc.
Percentage Of Time
15
Description
Responds to emergencies and provides technology support to Department personnel and assist in setting up the Emergency Operations Center ( EOC). Work with the Emergency Manager in technology matters and systems related to emergency management.
Percentage Of Time
15
Description
Assist Department Investigators and Supervisors conducting investigations with technology related investigative aspects and systems access, and compile and produce data reports for Department provided services and uses, to analyse safety and security programs effectives and to comply with crime statistics reporting regulations.
Percentage Of Time
15
Description
Serves as back up to Office Manager for maintenance, updates and modifications to Department's website design and content.
Percentage Of Time
5
Description
Provide operational technology support in desktop and mobile operating systems, applications, security operations programs and peripherals for Department staff.
Percentage Of Time
15
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Talent Acquisition Consultant
- abilityJOBS
- American Library Association
- CareerBuilder
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Dartmouth College Employment Website
- Glassdoor
- Internal Employee Referral (Please specify full name below)
- HERC
- Higher Ed Jobs
- Indeed
- Inside Higher Ed
- National Black MBA Association
- Recruit Military
- Prospanica
- Valley News
- Handshake
- Other (Please specify below)
- If you answered, "Internal Employee Referral" or "Other" to the above question, please specify here:
(Open Ended Question)
Required Documents
- Cover Letter
- Resume
