Associate Director, Student Housing

Position Summary

The Associate Director for Student Housing plays a vital role in overseeing all major functions of housing occupancy management. Responsibilities include the housing contract process, summer conference assignments, strategic planning of residence space utilization, communications and information technology functions related to housing, and establishing departmental customer service policies and procedures.

Essential Duties, Tasks and Responsibilities

• Contributing significantly to the leadership of the Office of Student Housing in oversight and strategic planning for all aspects of student housing occupancy management. This includes assisting with forecasting occupancy and its impact on revenue.
• Supervises the annual housing assignment process for all students to rooms in residence halls.
• Assists with all major functions for Student Housing including but not limited to, Move-In/Out, Admissions events, Trainings, Summer Conferences
• Oversee summer conference housing assignments and billing
• Serve as main point of contract for families regarding housing concerns or questions
• Coordinates break housing process and billing
• Assist in the development of marketing strategies and pieces.
• Serve in the absences of the Director of Student Housing
• Perform other duties as assigned

Knowledge, Skills, Abilities

• Excellent communication skills (oral, written, and interpersonal) 
• Ability to work with diverse groups of people
• Strong problem solving and dispute resolution skills
• Ability to conduct detailed and complex capacity analysis
• Problem solving skills; especially demonstrating creativity and innovation
• Policy analysis experience and expertise
• Ability to manage multiple responsibility centers
• Ability to read, analyze, and advise on large quantities of material
• Ability to set priorities and work on multiple projects regularly

Minimum Qualifications

The following Degree is required:

• Master’s degree required. Degree must be conferred at the time of application.
  
  

The following Experience is required: 

• 3 years experience working in customer service
• 1 year experience working with databases or software management

Salary
Full-time, Administrative staff position available. Administrative Grade Level 358. Salary is commensurate with education and experience. Full benefit package available.

Benefits

Bowling Green State University provides a comprehensive benefit program as part of a total compensation package.  This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave.  For more information, please visit Benefits-at-a-Glance.

Deadline to apply:  The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by May 20, 2024.   

To Apply

For a complete job description & to apply for this position visit  https://www.schooljobs.com/careers/bgsu or contact the Office of Human Resources at (419) 372-8421. BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.

Why work at BGSU?

Full-time BGSU employees enjoy an array of exceptional benefits, including:

• Quality, affordable health insurance: Various coverage options available for health, vision and dental starting the first day of the month following your date of employment.
• Generous paid time off: Vacation, holidays, sick days and more.
• Excellent work life balance resources: Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more.
• Tuition fee waivers: For eligible employees, spouses and dependent children.
• Professional development opportunities: For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.
• Parental leave: Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service.
• Retirement: BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected. Read more about the option that best fits your needs.

Learn more about Bowling Green State University and how we aspire to be the preeminent public university that creates public good in Ohio, the nation and world.